Comments on: seattle things http://www.notmartha.org/archives/2007/05/24/seattle-things-2/ (p.s. I now have comments, yay.) Thu, 21 Aug 2008 05:56:30 +0000 http://wordpress.org/?v=2.5.1 By: mjoe http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35956 mjoe Thu, 31 May 2007 21:42:02 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35956 I've had nothing but good interactions with SPL staff. Go to the Douglass-Truth or Columbia City branches every week or two, and it's nothin but love. Sorry you had a bad one! I've had nothing but good interactions with SPL staff. Go to the Douglass-Truth or Columbia City branches every week or two, and it's nothin but love. Sorry you had a bad one!

]]> By: megan http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35350 megan Mon, 28 May 2007 00:01:38 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35350 Francie - It's only closed while they move the collection around <a href="http://www.myrecordjournal.com/site/tab1.cfm?newsid=18274526&BRD=2755&PAG=461&dept_id=592709&rfi=6" rel="nofollow">for expansion</a> into a larger space. Francie - It's only closed while they move the collection around for expansion into a larger space.

]]> By: FranciePants http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35336 FranciePants Sun, 27 May 2007 21:48:15 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35336 Sadly, I know yer pain at the wallingford branch. I used to live a block from it. Twas my source for email checking while my husband and I were still long distance. It was no surprise when budget cuts demanded that branch close for weeks at a time. I figured it was only a matter of time before the little place closed for good. Sadly, I know yer pain at the wallingford branch. I used to live a block from it. Twas my source for email checking while my husband and I were still long distance. It was no surprise when budget cuts demanded that branch close for weeks at a time. I figured it was only a matter of time before the little place closed for good.

]]> By: Sarah http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35157 Sarah Sat, 26 May 2007 04:48:25 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35157 I thought of you at the circ. desk today and I was extra nice to everyone. Even the patrons with shifty eyes! I thought of you at the circ. desk today and I was extra nice to everyone. Even the patrons with shifty eyes!

]]> By: michelle http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35100 michelle Fri, 25 May 2007 16:15:31 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35100 I live out in the burbs, so it's the King County Library for me. They've all been really nice, but I hardly ever talk to any of the staff. I just take full advantage of the online book holds and they have an automated self-checkout system. Sorry to hear abour your unfortunate run-in with a person who shouldn't be working with people. I live out in the burbs, so it's the King County Library for me. They've all been really nice, but I hardly ever talk to any of the staff. I just take full advantage of the online book holds and they have an automated self-checkout system. Sorry to hear abour your unfortunate run-in with a person who shouldn't be working with people.

]]> By: marielle http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35020 marielle Fri, 25 May 2007 00:34:24 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35020 As a recent MLIS grad, I would be thrilled beyond belief to be hired by the Seattle PL, so much so that I could never be grouchy toward a patron! Yet Wallingford Nasty McGrumperson has a job there, and I don't. Hrrmph. As a recent MLIS grad, I would be thrilled beyond belief to be hired by the Seattle PL, so much so that I could never be grouchy toward a patron! Yet Wallingford Nasty McGrumperson has a job there, and I don't. Hrrmph.

]]> By: Daphne http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35005 Daphne Thu, 24 May 2007 22:36:44 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35005 Wow. I've never had negative experiences with the Seattle Public Library staff, though I've never liked the hole-in-the-wall that is the Wallingford branch. The staff at the Queen Anne branch are my favorites; I used to interact with Jasmine and a guy whose name I don't know there a lot and they were my library friends. Then I moved to Wallingford and the branch was one of the many down sides to Wallingford. Ugh. I've also never had Poutine so I'm going to see about changing that. Wow. I've never had negative experiences with the Seattle Public Library staff, though I've never liked the hole-in-the-wall that is the Wallingford branch. The staff at the Queen Anne branch are my favorites; I used to interact with Jasmine and a guy whose name I don't know there a lot and they were my library friends. Then I moved to Wallingford and the branch was one of the many down sides to Wallingford. Ugh.

I've also never had Poutine so I'm going to see about changing that.

]]> By: Silvia http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35003 Silvia Thu, 24 May 2007 22:28:36 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-35003 I'm sad to hear of your less-than-pleasant experiences with our librarians! Perhaps I've just been lucky, but my trips to the library have always been fantastic. Don't give up! I'm sad to hear of your less-than-pleasant experiences with our librarians! Perhaps I've just been lucky, but my trips to the library have always been fantastic. Don't give up!

]]> By: Annette http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34999 Annette Thu, 24 May 2007 21:16:37 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34999 I always get so sad when I hear about bad service in libraries. I've worked at various circulation desks for the past 7 years and am currently in the process of getting my MLIS degree, and the one thing that I've learned from every library I've been employed at and every class I've taken is that we work for the patron. Our job is to make the patron happy and keep them encouraged to visit their library! I've seen instances where patrons made librarians/clerks cry, but never the other way around. I'm glad you let the librarians at Seattle public library know, because if they loose you as a patron, they should definately loose that clerk as an employee. I'm sure Seattle has great librarians (just one bad clerk)... see http://www.nancypearl.com I always get so sad when I hear about bad service in libraries. I've worked at various circulation desks for the past 7 years and am currently in the process of getting my MLIS degree, and the one thing that I've learned from every library I've been employed at and every class I've taken is that we work for the patron. Our job is to make the patron happy and keep them encouraged to visit their library! I've seen instances where patrons made librarians/clerks cry, but never the other way around. I'm glad you let the librarians at Seattle public library know, because if they loose you as a patron, they should definately loose that clerk as an employee. I'm sure Seattle has great librarians (just one bad clerk)... see http://www.nancypearl.com

]]> By: KC http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34997 KC Thu, 24 May 2007 20:42:05 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34997 I've noticed that about the people at the Seattle library circulation desks as well. The central library has the self check outs and then a grouchy clerk will come over unasked, grab the books to "help" and act really bothered by it. It's very odd. Let's encourage literacy, people! I've noticed that about the people at the Seattle library circulation desks as well. The central library has the self check outs and then a grouchy clerk will come over unasked, grab the books to "help" and act really bothered by it. It's very odd. Let's encourage literacy, people!

]]> By: Lisa http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34991 Lisa Thu, 24 May 2007 19:49:09 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34991 Yes, Sarah is correct, the people at the circ desk are not technically librarians. I am a professional librarian (with a MLIS degree), and I would encourage you to speak with the library director or branch manager about the issue. Customer service should be a priority at public libraries! Yes, Sarah is correct, the people at the circ desk are not technically librarians. I am a professional librarian (with a MLIS degree), and I would encourage you to speak with the library director or branch manager about the issue. Customer service should be a priority at public libraries!

]]> By: megan http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34987 megan Thu, 24 May 2007 19:02:06 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34987 Sarah - Thanks, I did let the library know. The branches here are very small, usually only a few people working there so it's easy enough to distinguish between the librarians and assistants. Sarah - Thanks, I did let the library know. The branches here are very small, usually only a few people working there so it's easy enough to distinguish between the librarians and assistants.

]]> By: Sarah http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34981 Sarah Thu, 24 May 2007 18:30:46 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34981 First of all, I'm sorry that you have had bad experience at libraries. I work at the circulation desk at a Canadian Library and you should know that we are not librarians, we are library assistants (clerks). We don't have a professional degree, please don't complain about librarians. That said, there is no reason for unpleasantness, and really I'm sorry that it happens. If you have ideas or comments about your library or the service that you receive there, let your library know. Fill out a comment sheet. Don't stop visiting your library, help make it better. First of all, I'm sorry that you have had bad experience at libraries. I work at the circulation desk at a Canadian Library and you should know that we are not librarians, we are library assistants (clerks). We don't have a professional degree, please don't complain about librarians. That said, there is no reason for unpleasantness, and really I'm sorry that it happens. If you have ideas or comments about your library or the service that you receive there, let your library know. Fill out a comment sheet. Don't stop visiting your library, help make it better.

]]> By: christina http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34976 christina Thu, 24 May 2007 17:23:05 +0000 http://www.notmartha.org/archives/2007/05/24/seattle-things-2/#comment-34976 Poutine in Seattle?? I had no idea. I was looking forward to trying some on an upcoming trip to Montreal, but now I don't know if I can wait. Poutine in Seattle?? I had no idea. I was looking forward to trying some on an upcoming trip to Montreal, but now I don't know if I can wait.

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